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Frequently Asked Questions
How can I track my orders and transactions?
You can track your payments and transactions in our Profile section (by clicking on your profile picture) under “History”
My transaction was shown as a failure but my account got debited. Why so?
Sometimes, a transaction fails on the payment gateway’s side, but the payment may get debited from the user's account. In such cases, the amount usually gets auto-refunded by the bank within 5-6 working days. If it still doesn’t happen, please drop an email to support@docukart.in with your transaction ID
My transaction was successful but I did not get my processed agreement in my inbox. Why is it so?
This may happen when your order is being processed. It usually takes 3-4 working hours for the executed agreement to be sent to your inbox.
What kind of Credit/Debit Cards do you accept?
We accept Visa Credit, Visa Debit, MasterCard Credit, MasterCard Debit, American Express ,Diners and Maestro.
What are the different modes of payment?
These are the different modes of payment:
- Credit Cards
- Debit Cards
- Net banking
- UPI
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About DocukartAt Docukart, we enable individuals & businesses to create and order legally binding agreements online. We get the agreements stamped and delivered to their doorstep, helping them save time and money.
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